“Shoo-Foo” is the Americanized version of a Chinese word that means comfortable, pleasant, calm and healthy. And that's just what Shoo-Foo wants to offer you with their natural, organic bamboo bed and bath products. The company’s founder is a professional ecologist who lived for 10 years in China. While there, she got to know the bamboo industry and uses that knowledge to ensure that Shoo-Foo is providing the highest-quality, most sustainable sheets and towels around. The eco-friendly processes that make these super soft home goods are not only great for the planet; the lack of pesticides and chemicals mean they're healthier for you too! Shoo-Foo believes that healthy forests contribute to our health, so they plant trees with every purchase!
Please note that Shoo-Foo products require extra handling time at the workshop before shipping. Please expect a delivery time for some products of up to 10-15 days.
Shoo-Foo does their best to create bamboo products that you will love using on a regular basis and your satisfaction is truly important to them! However, Shoo-Foo understands that sometimes you may not be completely satisfied with your purchases. In such a case, you can return the merchandise for a refund or an exchange by completing a Return Form (email firstname.lastname@example.org for it) within 10 days of receiving your purchase. To be eligible for a refund, the merchandise must be returned in its original packaging, including labels and various tags. No refunds will be issued if the goods have been used or washed. Shoo-Foo reserves the right to inspect the merchandise prior to reimbursement. The refund will be issued on the credit card or on the Paypal account that was used to make the purchase. The buyer is responsible for shipping costs of returned goods as well as for the handling fees ($15). No refunds will be given on items purchased at a discount unless Shoo-Foo made an error in your order or there were product defects.
SPECIFIC RETURN POLICY FOR BED LINENS including Bed Sheets Sets, Duvet Covers, Fitted Sheets, and Pillowcases: Products included in the category Bed Linens (as listed above), must be returned in the same condition you have received them. If the parcel has been opened and the product is no longer folded and packaged in the original packaging, an extra $50 restocking fee will be charged. Customer is responsible for return shipping fees.
SPECIFIC RETURN POLICY FOR WOOL, KAPOK, BUCKWHEAT, BAMBOO & SILK BEDDING PRODUCTS including duvets, comforters, mattress toppers, pillows.
Shoo-Foo is prohibited, by law, from reselling used bedding. For this reason and for hygenic reasons, to be eligible for a refund returned products must be:
- Unused, unwashed, scent free and unopened (must be in original packaging)
- must be sent back within 21 days of receipt of purchase
- No refunds accepted on used bedding this includes use of any amount of time. Item must also be free of foreign fibers
- No refunds accepted on items that have taken on new scent. This includes but is not limited to: perfume/cologne, plug-in air freshener, cleaning products, body care products essential oils, personal odor, etc.