About Vi Bella

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About Vi Bella

Vi Bella means "beautiful life," and that's just what Vi Bella is out to see—beautiful, hopeful, vibrant lives in Haiti and Mexico. Vi Bella works with local artisans in these two developing countries to create a large collection of handmade jewelry, bags, accessories and home decor. They care for their artisans as people, and not just employees, providing living wages, a comfortable work environment, and care for artisans' physical and emotional well-being. Vi Bella invests in local communities by giving back all their profits for job creation in vulnerable areas and using locally-sourced materials in their products whenever possible. Vi Bella might just make your life a little more beautiful too. Their handcrafted accessories are as affordable as they are adorable!

Vi Bella's Return Policy

On retail orders, replacements for the same item are allowed if the original receipt or order number and jewelry item(s) is returned within 90 days of the ship date on the invoice. Exchanges (for a different item) are allowed if the original receipt or order number and jewelry item(s) is returned within 60 days of the ship date on the invoice. Please email team@donegood.co to initiate a return/exchange for you. Refunds are allowed if the original receipt or order number and jewelry item(s) is returned within 30 days of the ship date on the invoice. All clearance sales are final. 

Upon receipt of the return/exchange order, Vi Bella will mail your new item with a postage paid envelope to return the incorrect or defective item. Vi Bella covers return postage for: defective item; item damaged in shipping; or item incorrectly sent. Vi Bella does not cover postage if you ordered an item incorrectly or changed your mind.

If you are making a return because you ordered the wrong item or because you changed your mind, your card will be charged $5.95 to cover shipping.