PlushBeds' Return Policy

Is the item you received not what you expected? Did it not fit as well as you hoped in your space or match your decor? Whatever the reason, you will not be stuck with a mattress you cannot use or that you do not want. PlushBeds is proud to offer one of the best return policies in the online mattress business. We simply ask that you sleep on your new PlushBeds mattress for at least 30 days allow your body to adjust to sleeping on natural latex. If after 30 days you decide that your PlushBeds mattress is not for you, you may return it for a full refund of your purchase price as long as any bonus items received with your mattress are returned in new, unopened condition. You will simply need to box the mattress for shipping and we will arrange for a curbside mattress pickup. Once we receive your mattress, a full refund of the purchase price will be refunded back to you. Should you decide to return your mattress prior to a 30-day trial, or keep any bonus accessories received with your mattress, a $99 convenience fee will be deducted from your refund. Please keep in mind that once an order has shipped, it cannot be canceled without incurring shipping charges. If you refuse an order, it will then fall under our standard return policy, where round trip shipping costs will be deducted from your refund. You may return your latex mattress for free within 100 nights of receipt, after a 30-day trial. We advise that you save the original packing materials if you believe you may want to have the option of returning it. PlushBeds very few returns (less than 2%). Please note: certain universal items such as toppers, orthopedic and adjustable foundations can be used with any mattress and are therefore not returnable. Please reach out to team@donegood.co to start a return.