SHIPPING: 

How much does shipping cost?

DoneGood offers free shipping to U.S. addresses for orders of $75 and up. For orders under $75, DoneGood provides flat rate U.S. shipping for $7.95.

If you are a Karma Wallet Member you will get free shipping and 10% cashback on every order.

DoneGood currently can only provide shipments to U.S. If you've been with us for a while, you might notice we're not shipping to Canada anymore. Due to difficulties with international shipping, including shipping and customs fees, we have suspended shipping to Canada for now, but hope to be back soon!

When will I get my order? 

Since our items ship directly from the companies that make them, delivery times vary based on each company's process. While most brands aim to ship within a few days of receiving your order, some, like Amourlinen, may take up to 3 weeks as they create custom-made items. Be sure to check the Shipping & Returns section under the products for any specific details.

Can I cancel or change my order? 

Whether you are able to cancel or change your order depends on the brand that you purchased from. If you need to cancel or change your order please contact us at team@donegood.co ASAP so we can reach out directly to the brand and see if we can make it happen.

Why are my items arriving separately?

Our aim is to reduce shipping emissions and waste whenever possible. DoneGood uses a drop shipping model instead of having products shipped to our warehouse, then shipping them to you. This means each item ships separately from the brand it comes from. Once an item ships, you'll receive a tracking number for each package via email. If you have questions about your order, please reach out to us via email at team@donegood.co.  

Help! I’ve put in the wrong address.

If you've accidentally provided the wrong address, let us know at team@donegood.co so we can notify the brand. Please note that any costs associated with reshipping to the correct address will be your responsibility.