Terra Klay's products are durable, sustainable and ethically made with each ingredient being 100% natural and safe for you and the environment - made from premium quality cotton, fine wool, and upcycled banana fibers, and colored with natural plant dyes.
Terra Klay's products are authentic because they are the masterful creation of each home-based, skilled artisan. No mass production factories are involved. Instead, each piece is expertly crafted by hand. No two pieces are exactly alike. Slight imperfections add to the real handmade nature of the craft without compromising aesthetics or functionality.
If for any reason you are not happy with your purchase you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Terra Klay only replaces items if they are defective or damaged. Only regular-priced items can be returned. Unfortunately, sale items cannot be returned.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping on the original order will be deducted from your refund. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Terra Klay does not guarantee that they will receive your returned item.
To initiate a return email us at firstname.lastname@example.org